107, B1 Building, Deepnagar, Shivaji Nagar, Nashik-Pune Road,
Nashik, 422001
About Us
Sagittarius Data Solutions
Sagittarius is one of the leading providers of Customer Support & BPM services. The company is established in the year 2021 & has served the best services to the clients. We provide best solutions & services to our clients & help them achieve their vision.
We believe in collaboration and co-creating of best solutions with our clients, leading to our clients becoming the front runners in this competitive world.
We believe in resolving existing problems in a way that reduces the possibilities of errors, delivers unparalleled quality, and improves the overall outcome.
We started with providing Data Entry, Data Processing & Inventory Management services & now we are providing Customer Support services which includes Chat Support, Call & Email Support. We have also started to provide Business Process Management services to the various industries with 24/7 support.
The industries that we serve includes Travel & Leisure, Shipping & Logistics, Hotels & Hospitality, E-commerce etc.
Our Vision
Our vision is to be the world’s premier business process management services provider, enabling our clients to achieve their desired outcomes.
Our Values
We have a customer centric culture with the integrity, innovative mindset teamwork, empathy & mutual respect being its core values.
Benefits of outsourcing the back-office processes
1. Cost Benefits
The most important reason for outsourcing services is the amount of money you can save. Strategies for outsourcing are recognized to produce great outcomes for a small proportion of what internal departments would charge.
2. Concentrating on what's important
Back-office tasks are important to the success of a business. Outsourcing your back-office activities allows your in-house personnel to focus on producing money while Sagittarius Data Solutions takes care of the rest.
Our Services
1. Customer Support
Customers have higher expectations, and agents are dealing with increasingly complicated enquiries. Customer and employee experiences are intertwined. The secret to success is combining the right people with the appropriate tools. By putting customer service at the centre of an organisation, we are able to enhance customer care by fostering better daily interactions, providing a consistent customer experience, and assisting businesses in transitioning from playing a reactive to an anticipatory role.
Our customer care solutions give you the ability to anticipate consumer needs and respond to them more quickly, more relevantly, and more agilely.
2. Business Process Management
We provide end to end back-office support to the businesses so that they can focus more on their core business & worry less about their backend work.
Businesses are facing unprecedented competition and are under pressure to transform swiftly in order to meet changing customer demands, improve customer experience (CX), and maintain customer loyalty.
We help enhance operational efficiency by up to 40%, reduce expenses by up to 30%, and boost agility from operational data and analytics to enable business continuity and growth in challenging times. We provide a broad range of solutions that are both industry-specific and cross-industry, all of which are supported by process excellence, in-depth domain knowledge, and competence in digital and analytics.
Industries We Serve
1. Travel & Leisure
The market for Travel industry is incredibly extremely competitive. In a volatile business environment, it is become more and harder for companies to offer appealing, personalised deals, build customer loyalty, and save operational expenses.
Our comprehensive domain knowledge, operational excellence, and analytics and ensuring that the data assist reduce cost-to-serve, generate revenue, and improve customer experience and retention.
- Airline
- Cabs
- Buses
- Trains
- Online Travel Agencies
2. Shipping & Logistics
The shipping industry is entering an era that requires greater visibility and efficiencies to drive transformation through digital technology, with the introduction of innovative digital business platforms that provide greater value to customers. Shipping firms are under pressure to increase operational efficiency and profitability while meeting consumer demands, thus they must consider a comprehensive digital transformation of their business. We help our clients to add new capabilities, improve productivity and profitability, and deliver superior customer experience.
3. Hotels & Hospitality
The leisure and hospitality industry are currently confronted with a unique set of opportunities and problems. The demand for personalisation has increased as a result of shifting consumer demographics, rising customer expectations, the influence of social media, and smartphones. Players in this sector are also under intense pressure to provide operational effectiveness and profitability.
A transformation in the customer journey through our solutions has been made possible by the industry's strong adoption of new age and automation technology. To streamline and reduce the cost of using technology, Sagittarius Data Solutions has been enhancing the client experience by collaborating with leading companies in the sector on various cutting-edge projects.
Sagittarius ensures a distinct customer experience through thorough management of digital technology, provision of multilingual localised assistance, integrated social media, mobility-based customer interaction processes, and use of data analytics for service differentiation.
Leading travel and hospitality brands can always rely on Sagittarius to manage their end-to-end client experience as demand for great travel and hospitality customer service grows.
4. Insurance
Our Insurance BPO services can manage everything your back office currently does. However, utilising superior hardware and software, you can handle it faster, with greater accuracy, and at a cheaper cost. You can confidently outsource the processing of insurance claims to Sagittarius Data Solutions.
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Insurance Claim Management
Claims processing, an important aspect of the insurance policy administration process, is defined as "the fulfilment by an insurer of its obligation to accept, investigate, and act on a claim filed by an insured." Your personnel will be free to focus on your main business with the business process outsourcing for insurance claims.
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Insurance Data Entry
Data in the insurance industry refers to unstructured and/or structured data used to affect underwriting, rating, pricing, forms, marketing, and claims management, as well as to underwrite more correctly, price risk, and reward risk reduction.
We are India's trusted source of outsourcing insurance data entry services. We offer quick and precise insurance data processing services at competitive prices, making us the ideal choice for any size company in this industry. We serve the insurance industry globally.
Contact Us
info@sagittariusdatasolutions.com
+91 70830 97584